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GENERAL

  • Citizens Advice
    Web: www.citizensadvice.org.uk
    The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations, and by influencing policymakers.
  • Commission for Racial Equality
    Elliot House,
    10-12 Allington Street,
    London SW1E 5EH
    Tel: 0207 828 7022
    Web: www.cre.gov.uk

  • Independent Police Complaints Commission
    5th Floor
    90 High Holborn
    London
    WC1V 6BH
    Tel: 08453 002 002
    Web: www.pca.gov.uk
  • The Low Pay Unit
    9 Arkwright Road,
    London, NW3 6AB
    Tel: 020 7435 4268
    Web: www.lowpay.gov.uk

  • Office of Communications (Ofcom) - was Broadcasting Standards Commission/ Broadcasting Complaints Commission/ Broadcasting Standards Council
    Ofcom
    Riverside House
    2a Southwark Bridge Road
    London
    SE1 9HA
    Tel: 020 7981 3000
    Web: www.ofcom.org.uk

  • Press Complaints Commission
    1 Salisbury Square
    London
    EC4Y 8JB
    Help Line: 020 7353 3732
    Switchboard: 020 7353 1248
    Web: www.pcc.org.uk

  • Rail Passengers Council - was Central Rail Users Consultative Committee (CRUCC)
    Clements House
    14-18 Gresham Street,
    London EC2V 7NL
    Tel: 020 7505 9090
    Web: www.railpassengers.org.uk/

  • Retail Motor Industry Federation
    201 Great Portland Street,
    London, W1W 5AB
    Tel: 08457 58 53 50
    Web: www.rmif.co.uk

  • Society of Motor Manufacturers and Traders Ltd
    Forbes House,
    Halkin Street,
    London SW1X 7DS
    Tel: 020 7235 7000
    Web: www.smmt.co.uk

  • The Employment Service
    236 Gray's Inn Road,
    London, WC1X 8HL
    Tel: 02072114242
    Web: www.employmentservice.gov.uk

COMMERCIAL

FINANCIAL

  • Building Societies Ombudsman
    South Quay Plaza
    183 Marsh Wall
    London E14 9SR
    Tel: 0845 080 1800
    Switchboard: 020 7964 1000
    Web: www.home-repo.org/help/bsombud.htm

  • Financial Ombudsman Service
    South Quay Plaza
    183 Marsh Wall
    London E14 9SR
    Tel: 0845 080 1800
    Switchboard: 020 7964 1000
    Web: www.financial-ombudsman.org.uk

  • Institute of Chartered Accountants in England and Wales
    Web: www.icaew.co.uk contacts for local offices are on the website

  • Insurance Ombudsman Bureau - now part of the financial ombudsman service
    South Quay Plaza
    183 Marsh Wall
    London E14 9SR
    Tel:0845 080 1800
    Switchboard: 020 7964 1000
    Web: www.theiob.org.uk

  • Insurance Ombudsman Bureau
    South Quay Plaza
    183 Marsh Wall
    London E14 9SR
    Tel:0845 080 1800
    Switchboard: 020 7964 1000
    Web: www.financial-ombudsman.org.uk

  • Office of Banking Ombudsman
    70 Gray's Inn Road,
    London, WC1X 9NB
    Tel:020 74049944 / 0845 7660902
    Web: www.obo.org.uk

  • Personal Investment Authority - regulated by financial services authority
    25 The North Colonnade,
    Canary Wharf,
    London E14 5HS
    Tel:020 7676 1000
    Web: www.fsa.gov.uk

  • Tax: Adjudicator's Office
    Adjudicator's Office,
    Haymarket House,
    28 Haymarket,
    London, SW1Y 4SP
    Tel:020 7930 2292
    Web: www.adjudicatorsoffice.gov.uk

  • The Independent Banking Advisory Service
    IBAS. Suite A, North View, North Fen,
    Somersham, Huntingdon. CAMBS. PE28 3WD
    Tel:01487 843444
    Web: www.ibas.co.uk

  • Pensions Ombudsman
    11 Belgrave Road
    London SW1V 1RB
    Tel:020 7834 9144
    Web: www.pensions-ombudsman.org.uk

 

FOOD & HEALTH

  • Chartered Institute of Environmental Health
    Chadwick Court
    15 Hatfields
    London SE1 8DJ
    Tel: 020 7928 6006
    Web: www.cieh.org

  • Food Standards Agency
    In England, at: Food Standards Helpline
    Room 245
    Aviation House
    125 Kingsway
    London WC2B 6NH
    Tel: 020 7928 6006
    Out of hours Emergency only Contact No: 020 7270 8960
    Web: www.foodstandards.gov.uk

  • Food Standards Committee
    Enquiries about the work of the Committee:
    Food Standards Committee
    House of Commons,
    7 Millbank,
    London SW1P 3JA
    Telephone: 0171 219 5908/3284
    Web: www.parliament.uk/commons/selcom89/fshome.htm

  • Health Service Ombudsman for England
    Millbank Tower,
    Millbank,
    London, SW1P 4QP
    PCA Tel: 0845 015 4033, 020 7217 4163
    www.ombudsman.org.uk

  • The Restaurant Association
    Africa House 64
    78 Kingsway
    London
    House of Commons,
    WC2B 6AH
    Tel: 020 7831 8727
    Web: www.ragb.co.uk

 

GOVERNMENT

  • The Local Government Ombudsman
    21 Queen Anne's Gate
    London SW1H 9BU
    Tel: 020 7915 3210
    Web: www.lgo.org.uk

  • OFT Office of Fair Trading
    Fleetbank House
    2-6 Salisbury Square
    LONDON
    EC4Y 8JX
    Tel: 020 7211 8000 (switchboard)
    08457 22 44 99 (general enquiries)
    Web: www.oft.gov.uk

  • Office of the Rail Regulator
    1 Waterhouse Square,
    138-142 Holborn,
    London EC1N 2TQ
    Switchboard: 020 7282 2000
    Web: www.rail-reg.gov.uk

 

LEGAL

  • Legal Services Commission
    (Formally the Legal Aid Board)
    85 Gray's Inn Road,
    London. WC1X 8TX.
    Tel: 020 7759 0000
    Web: www.legalservices.gov.uk

  • Legal Services Ombudsman
    22 Oxford Court
    Oxford Street
    Manchester
    M2 3WQ
    Tel: 0161 2369532 - line locked out
    Web: www.olso.org

  • Office for the Supervision of Solicitors
    Victoria Court,
    8 Dormer Place,
    Royal Leamington Spa,
    Warwickshire CV32 5AE
    Tel: 01926 820082,
    Web: www.lawsociety.org.ukk

  • The Court Service
    Southside
    105 Victoria Street
    London SW1E 6QT
    Tel: 020-7210-2266
    Web: www.courtservice.gov.uk

  • The Disability Law Service
    39-45 Cavell Street,
    London E1 2BP
    Tel:020 7791 9800
    Web: www.dls.org.uk

  • The Law Centre Federation
    Duchess House,
    18-19 Warren Street,
    London W1T 5LR
    Tel: 020 7387 8570
    Web: www.lawcentres.org.uk

UTILITIES

  • Energywatch - was Gas Consumers Council
    Abford House
    15 Wilton Road
    London
    SW1V 1LT
    Tel: 0207 931 0977
    Web: www.energywatch.org.uk

  • OFGEM
    9 Millbank,
    London, SW1P 3GE
    Tel: 020 7901 7000
    Web: www.ofgem.gov.uk

  • CORGI
    1 Elmwood
    Chineham Business Park
    Crockford Lane
    Basingstoke
    Hants
    RG24 8WG
    Tel: 01256 372200
    Web: www.corgi-gas-safety.com

  • OFCOM Office of Telecommunications
    50 Ludgate Hill
    London
    EC4M 7JJ
    Tel: 020 7634 8700
    Web: www.ofcom.org.uk

  • OFWAT Office of Water Services
    Centre City Tower
    7 Hill Street
    Birmingham B5 4UA
    Tel: 0121 625 1300
    Web: www.ofwat.gov.uk

  • Postwatch - used to be Post Office Users National Council (POUNC)
    28/30 Grosvenor Gardens
    London SW1W 0TT
    Tel: 08456 013265
    Web: www.postwatch.co.uk

 
     







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